FAQ
Have a question? You’ll find the answers here — from shipping and returns to our policies and contact details.
Are Love Me Skin products cruelty free?
Our Commitment to Cruelty-Free Beauty
At Love Me Skin, our passion for skincare is deeply rooted in compassion—for your skin and the world around us. That’s why we’re proud to say that every product in our collection is 100% cruelty-free.
We never test on animals—nor do we commission testing at any stage of our product development. This isn’t just a promise—it’s our philosophy.
Our commitment is backed by ECOCERT certification, affirming that we meet globally recognized standards for ethical, natural, and organic skincare.
What Cruelty-Free Means to Us
🧪 Zero animal testing from formulation to final product
🌱 ECOCERT Certified—a seal of quality for both your skin and the planet
🐰 Built on kindness, powered by nature
Because caring for your skin shouldn’t come at a cost to something—or someone—else.
Shipping & Delivery
Orders are produced and packed within 2–4 business days and typically arrive within 7–10 business days.
Flat rate: £4.95 UK / €5.95 EU / $6.95 US — Free shipping on orders over £50 / €50 / $50.
Express options are available at checkout where applicable.
Returns & Refunds
Our products are produced in small runs for quality and hygiene, so we can only accept returns if an item arrives damaged, faulty, or incorrect.
If that happens, please email customerservice@lovemeskin.com within 14 days, and we’ll arrange a replacement or refund right away.
Privacy
We respect your privacy and never share your information with third parties.
Your details are used only to process and deliver your order securely.
Payments are encrypted and handled through trusted providers.